Achieve your goals faster with a Financial Coach

Get one-to-one financial coaching from the comfort of your own home.

Join the waitlist

When investing, your capital is at risk

Get a personal trainer for your finances

Watch our Coaching story

Get early access

Your Coach can help you

Understand your money

Save for your first home

Start investing

Plan for your retirement

Build a smart money mindset

Achieve your goals

And answer your burning questions

How can I budget effectively?
How can I save to buy my first house?
Am I saving enough into my pension?
How can I get started investing?
How does the Help to Buy ISA work now it’s closed to new applicants?
How do I choose an ISA?
How can I invest ethically?

Read our in-depth guides.

“Just one session with Stacey changed my perspective.”

Suzanne was looking to generate consistent revenue from her business. Stacey worked with Suzanne to get clear on her pricing strategy and income goals so she felt informed, motivated and confident to take her business forward.

Suzanne
Coaching client

Meet our coaches

Rachel, Head of Financial Planning

Rachel is a Chartered Financial Planner with 15 years’ experience in the financial services industry providing financial advice.

She’s now Head of Financial Planning and a Financial Coach here at Claro.

Rachel is passionate about helping people plan to achieve their goals and gain peace of mind around their finances.

Join the waitlist

Stacey, Financial Coach

Stacey has 12 years’ experience in the investment industry, having worked for global corporates, fintechs and startups.

She has been a certified Financial Coach since 2016, and has completed Level 1 of the Chartered Financial Analyst Program (CFA) and Investment Management Certificate.

She joined us as a Financial Coach in January 2021. Her aim is to empower others to have a healthy and happy relationship with money.

Join the waitlist

Sarah, Financial Coach

Sarah Brill is a Qualified Financial and Transformational Mindset Coach.

Having spent the majority of her career in Dubai, Sarah returned to the UK to coach full time. She takes a solution-focused, holistic approach, starting with the end in mind.

Join the waitlist

“I feel so much more knowledgeable about my personal finances and the options available to me.”

Natasha was looking to for clarity on her pension and ways to save and invest more sustainably.

Natasha
Coaching client

What is a Financial Coach?

A Financial Coach’s aim is to inform and empower you to make smart financial decisions.

Your coach will work with you to define your financial goals, give you relevant education and information for your circumstances, and explain your options clearly.

By the end of a coaching session, you’ll feel confident in your own money management skills, and ready to take the next steps on your financial journey.

Financial Coaches are just like a coach or trainer in other areas of your life. They can’t do the work for you, but they can guide you.

Join the waitlist

How does Coaching work?

1. Book a coaching call

Book a call at a time that suits you. We’ll ask you for some information about your financial situation and goals ahead of the call so your coach can prepare for your session.

2. Speak to your Financial Coach

It’s time for your coaching session! Our coaching calls take place on Zoom. Get clarity on your situation, discuss your options and agree on actions to take next.

3. Set your goals

Create and refine your financial goals in the app. Tell us what you want to achieve, how much you’ll need and your timelines. You can then browse saving and investment products suitable for your goals.

4. Track your progress

Track your progress towards your goals and see how you can get there quicker. Keep in touch with your coach, get support from our community, and keep learning with articles, webinars and more.

Join the waitlist

FAQs

For more Coaching FAQs see our FAQ page.

What is financial coaching?

Financial Coaches inform and empower people to achieve their financial goals and feel confident about their finances.

Whether it’s budgeting, saving, investing, pensions, mortgages or life insurance, your Coach will explain your options clearly, and help you build healthy financial habits.

Financial Coaches won’t make decisions for you, nor do they want to. They’re there to help build your confidence in your own money management.

What’s the difference between Financial Coaching and Financial Advice?

Claro provides financial coaching, not financial advice.

The main difference is that Financial Advisers are authorised by the Financial Conduct Authority (FCA) to recommend specific financial products, such as a specific investment fund, savings account or mortgage.

By contrast, Financial Coaches aren’t regulated to do that and don’t necessarily want to, either. A Financial Coach’s goal is to inform and empower you so that you feel confident enough to make your own financial decisions.

There may also be a greater focus on the behavioural and emotional aspects of money when working with a Financial Coach.

Find out more about the difference between Financial Coaches and Financial Advisers.

What are my Coach’s qualifications?

You can read our Coaches’ bios to find out more about the qualifications and experience of our individual coaches.

We ensure all Coaches keep their financial knowledge up to date through meeting certain Continuous Professional Development requirements.

What topics can my Coach discuss with me?

You can discuss any topics relating to finance with your Coach. For example:

– Budgeting
– Saving
– Investing
– Pensions
– Mortgages
– Insurance

Your coaching session is intentionally flexible so that you can discuss the topics that are most important to you.

What information do I need to provide before the call?

We will ask you to complete some questions before the call relating to your personal situation. This will include details of your:

– Income
– Expenses
– Assets (savings, investments, pensions, property)
– Liabilities (any debt, mortgages, loans)
– Your financial goals

This information helps the coach to have some context of your personal situation so that they can prepare for your session. It means that the session can focus on discussing what is important to you rather than spending a lot of time asking you for information.

What information do I need to have at hand during the coaching session?

Your Coach will already have the information you provided ahead of the call, but if there is any other financial information you would like to share with them, please have this to hand.

It might be useful to have at hand:
– Your savings account balances
– Your income and expenses
– Your pension information (total pension pot, pension provider, your current pension contributions)
– Information on any investments you have

If you have any specific questions that you want to ask then write them down before the call to ensure they get answered.

Before the call starts, make sure you have the right Zoom link, which you’ll find in the app and also in your confirmation email. We recommend you use a desktop as the Financial Coach will share resources over the screen. Please ensure you have a good internet connection as well as a quiet and private place to talk.

Is my data safe?

Yes. Your data is encrypted using bank-level security. For more information see our Privacy Policy.

What will happen during the coaching session?

Your Coach will first work with you to clarify your current financial situation and goals using the information you provided beforehand.

You’ll then discuss the options available to you to help you achieve your goals. This might include (but isn’t limited to) talking through the pros and cons of different types of financial products, identifying changes you could make to your budget, and building an understanding of different ways to invest. This part is intentionally flexible so you can focus on what’s important to you.

There will also be time at the end to cover any other questions you have for the Coach. The call will finish with a summary of the actions you are taking away and how Claro can continue to support you with your goals after the call.

What happens after the coaching session?

You decide what actions and next steps you would like to take after the coaching call. You can set these during the call with your Financial Coach, or independently afterwards.

This could be a number of things from doing a detailed budget sheet, to setting up a savings or investments account, or doing more research on a topic.

Whatever the actions may be, a summary of these will be displayed on the app so you can keep track of your progress.

Are the calls confidential?

Yes. We will not share any of your information or details from the call with anybody outside of Claro without your permission. The calls are recorded for training and monitoring purposes.

Achieve your goals faster with a Financial Coach

Get one-to-one financial coaching from the comfort of your own home.

When investing, your capital is at risk

Get a personal trainer for your finances

Watch our Coaching story

Your Coach can help you

Understand your money

Save for your first home

Start investing

Plan for your retirement

Build a smart money mindset

Achieve your goals

And answer your burning questions

“Just one session with Stacey changed my perspective.”

Meet our coaches

Rachel, Head of Financial Planning

Stacey, Financial Coach

Sarah, Financial Coach

“I feel so much more knowledgeable about my personal finances and the options available to me.”

What is a Financial Coach?

How does Coaching work?

1. Book a coaching call

2. Speak to your Financial Coach

3. Set your goals

4. Track your progress

FAQs

Join our waiting list today