Our Terms
App Terms & Conditions
Privacy Policy
Cookies Policy
Competition Terms
General Terms & Conditions
Our right to vary these Terms
We expect to update or amend these Terms from time to time to comply with applicable laws or to meet our changing business requirements.
We can make changes to these Terms without your specific agreement. We may not always be able to give you advance notice of such updates or amendments, but will make a reasonable effort to give at least 2 months notice, particularly where this is required by legal or regulatory requirements.
When we make changes to these Terms we will always post them on Our Site so you can view them when you next visit Our Site. By continuing to use the Services after any changes to these Terms, you agree to be bound by the amended Terms.
If you do not agree to the proposed changes you can notify us and we will arrange for your account to be closed, subject to any relevant terms.
Terms of Website Use
This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://claromoney.co.uk and the chatbot available through our App (“Claro”), whether as a guest or a registered user. Use of Claro includes accessing, browsing, or registering to use Claro. Please read these terms of use carefully before you start to use Our Site, as these will apply to your use of Our Site. We recommend that you print a copy of this for future reference. By using Claro, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use Claro.
Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy, which can be found through Claro, sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
- Our Claro Terms & Conditions which can be found through Claro, apply to users who sign up to use our services (“Claro Terms and Conditions”).
- The terms and conditions applying to any service.
- Our Cookie Policy which can be found at our site, sets out information about the cookies on our site.
Changes to these terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our site
We may update Claro from time to time, and may change the content at any time. However, please note that any of the content on Claro may be out of date at any given time, and we are under no obligation to update it. If we change these terms of use, we will post the revised document here with an updated effective date. If we make significant changes to these terms of use, we may also notify you by other means such as sending an email, messaging you via an instant messaging service or posting a notice on our home page. We do not guarantee that Our Site, or any content on it, will be free from errors or omissions.
Campaign Terms
3% Bonus Campaign
- Minimum deposit is £100 must be maintained for 12 months
- No interest is paid over £3,000
- Bonus is awarded as follows:
| Bonus Band Structure | ||
| Min | Max | Bonus Reward |
| £100 | £1,000 | 1% |
| £1,001 | £2,000 | 2% |
| £2,001 | £3,000 | 3% |
| £3,001 | – | 0% |
- The bonus is paid out on the 12 months anniversary of the first qualifying deposit over £100
- Bonus compounded daily on an end of day balance, calculated and paid yearly
- Bonus campaign is only valid for the first 12 months. No bonus is paid after 12 months.
Legal Glossary
The following terms shall have the following meanings:
“Early User” means anyone who downloads the Claro waiting list app via the app store, verifies their email and completes the following tasks:
